10% discount for optical repairs and 20% discount for all other repairs
Feature/Benefit | Essential | Premium | Premium PI5310 & G5000 | Commercial |
---|---|---|---|---|
Applicable Instrument Series | 2000, 4000, 5000 series, PI2114 | 2000, 4000 series, PI2114 | PI5310, G5000 series | 2000, 4000 series, PI2114 |
Field-Replaceable Parts | 50% Discount | ✔ | ✔ | ✔ |
Factory Service and Repair | 10-20% discount* | ✔ | ✔ | ✔ |
Remote Diagnostics and Support | ✔ | ✔ | ✔ | ✔ |
Maintenance Support | ✔ | ✔ | ✔ | ✔ |
Software Updates | ✔ | ✔ | ✔ | ✔ |
Picarro Community Access | ✔ | ✔ | ✔ | ✔ |
Yearly Maintenance Kit | ✔ | ✔ | ✔ | ✔ |
Remote Training | ✘ | ✔ | ✔ | ✔ |
Yearly Preventive Maintenance, Validation, IQ/OQ | ✘ | ✘ | ✘ | ✔ |
Complimentary Loaner | ✘ | ✘ | ✘ | ✔ |