Last updated November 5, 2010
Website and Community Visitors
Like most website operators, Picarro collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Picarro’s purpose in collecting non-personally identifying information is to better understand how Picarro’s visitors use the Website.
The Website is not intended for or directed to persons under the age of 13, and we will not knowingly collect information from such persons. Any person who provides information to us through registration or in any other manner on the Website represents to Picarro that they are 13 years of age or older. If we learn that a child under 13 has submitted personal information to us, we will attempt to delete the information as soon as possible.
Gathering of Personally-Identifying Information
Certain visitors to the Website choose to interact with Picarro in ways that require Picarro to gather personally-identifying information. The amount and type of information that Picarro gathers depends on the nature of the interaction. For example, we ask visitors who sign up for the Picarro Community to provide a username, email address and other information including main area of specialty and name of employer. Picarro may ask for payment information, including credit card information, in connection with purchases made on the Website. In each case, Picarro collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Picarro. Picarro does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Website-related activities. Picarro reserves the right to use personally-identifying information for marketing activities related to users. Picarro will never sell, rent or provide user information to other vendors or other companies that seek to market or sell products by using such user information.
Picarro may collect statistics about the behavior of visitors to its websites. For instance, Picarro may monitor the most popular content on the Website or report the most popular discussion groups in the Picarro Community. However, Picarro does not disclose personally-identifying information other than as described below.
Disclosure and Use of Certain Personally-Identifying Information
Picarro discloses potentially personally-identifying and personally-identifying information to those of its employees, service providers, contractors and affiliated organizations that (i) need to know that information in order to process it on Picarro’s behalf or to provide services available on or through the Website, and (ii) that have agreed not to disclose it to others. Some of those employees, service providers, contractors and affiliated organizations may be located outside of your home country; by using the Website, you consent to the transfer of such information to them. Picarro discloses potentially personally-identifying and personally-identifying information when required to do so by law, or when Picarro believes in good faith that disclosure is reasonably necessary to protect the property or rights of Picarro, third parties or the public at large. Additionally, Picarro may disclose potentially personally-identifying and personally-identifying information in connection with a sale or merger with another entity or if Picarro should ever file for bankruptcy or have its assets sold to another entity.
If you are a registered user of the Website and have supplied your email address, Picarro may occasionally send you emails to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Picarro and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Picarro takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personally-identifying information.