Enhance performance and extend the life of your investment. Picarro’s comprehensive Service programs help your Picarro analyzers deliver the highest possible uptime and unquestionable data.
“Instrument Performance Package” gives you two years of worry-free operation with minimal or no maintenance and repair costs. If you are new to Cavity Ring-Down Spectroscopy (CRDS) or want a refresher course, check out training and start-up assistance under “Technical Jumpstart”. Support field instruments with “Health Check” for tune-ups and on-demand analyzer evaluations. “Factory Refresh” provides more extensive service.
The 24-month Instrument Performance Package (IPP) is designed to give you two years of worry-free operation with minimal or no maintenance and repair costs. IPP is a bundle of Service products, consisting of Instrument Performance Verification (IPV) with Quarterly Performance Reporting, a 12-month Extended Warranty & 12-month supply of wear items. IPP is ordered at the time of sale.
The Technical Jumpstart service helps you with start-up of your system, verify initial results, and check instrument performance in your application and intended environment. Technical Jumpstart Service can be ordered at any time and is ideally suited for clients new to CRDS.
The Health Check Service is a thorough evaluation and tune-up of your analyzer performed via a remote connection by a Picarro scientist. Picarro recommends the Health Check Service bi-annually, as part of a routine preventative maintenance schedule or, on-demand, before taking the analyzer on a campaign.
In the Factory Refresh program, analyzers are renewed, tested, validated and warranted by factory trained technicians to provide you with the highest levels of performance. Factory Refresh is designed for analyzers that have been in service for one year or more.
A complete listing of parts, consumables, and spares available for your Picarro Analyzer.